Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you:

  • Register for our practice tests
  • Make a purchase
  • Contact us for support
  • Subscribe to our newsletter

This information may include your name, email address, phone number, city, organization, and payment information.

2. How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services
  • Process payments and send confirmations
  • Send you practice test materials
  • Communicate with you about your account
  • Provide customer support
  • Send marketing communications (with your consent)
  • Improve our services and user experience

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

  • With your explicit consent
  • To payment processors (Razorpay) for transaction processing
  • To email service providers for communication purposes
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes SSL encryption for data transmission and secure storage practices.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

  • Remember your preferences
  • Analyze website traffic and usage
  • Improve user experience
  • Provide personalized content

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Data portability

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Third-Party Services

Our website may contain links to third-party services. We use the following third-party services:

  • Razorpay: For payment processing
  • Web3Forms: For email notifications
  • Hotjar: For website analytics and user experience

These services have their own privacy policies, and we encourage you to review them.

9. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: info@visiosoftsolutions.com

Phone: +91-7304140679

Address: Visiosoft Solutions, India

Last updated: 8/5/2025